Tel: 613-936-5800 | NAVSPA@NAVCENTRE.CA

SPA POLICY

We request that clients arrive 15 minutes before their first appointment. If you arrive 15 minutes after your appointed time a late charge will be applied and your appointment will be rescheduled.

Please notify us upon arrival if you have any allergies.

In accordance with health guidelines, NAV Spa reserves the right to refuse services to individuals who present concerns.

Prices do not include gratuity, 15 to 20% is the norm.

An automatic 18 percent gratuity is applied to all group booking of 3 or more.

Prices do not include taxes.

Prices subject to change without notice.

CANCELLATION POLICY

Please notify us 24 hours in advance of your scheduled appointment or a 50% fee will be charged to your credit card.

Cancellations with less than 48 hours’ notice for groups of three or more will be charged a $50.00 cancellation fee.